Spanish Phrases for Hotels, Check-In, and Guest Requests
Checking into a hotel in Spanish does not need to be complicated. If you can say your name, confirm your booking, ask for the Wi-Fi password, and explain a small problem, you can handle most hotel stays with simple Spanish.
This guide gives you practical Spanish phrases for hotels, guesthouses, hostels, and vacation rentals.
If you want a broader set of survival phrases for getting around on your trip, you may also like Spanish Travel Phrases for Everyday Survival (With Audio)
Phrases to use at check-in
Use these phrases when you arrive at the front desk.
| Spanish phrase | English meaning | When to use it |
|---|---|---|
| Hola, tengo una reserva. | Hello, I have a reservation. | A simple first sentence at reception. |
| A nombre de… | Under the name of… | Use this before your name. |
| La reserva está a nombre de… | The reservation is under the name of… | A fuller version if you want a complete sentence. |
| Quisiera hacer el check-in. | I’d like to check in. | Polite and natural at a hotel. |
| Aquí tiene mi pasaporte. | Here is my passport. | Use when showing your passport. |
| ¿La habitación ya está lista? | Is the room ready yet? | Useful if you arrive early. |
You can keep this very short. For example:
Hola, tengo una reserva a nombre de Smith. — Hello, I have a reservation under the name Smith.
Spanish you may hear at the front desk
Hotel staff may ask you for your booking, passport, or payment card. These are common phrases you might hear.
| Spanish you may hear | English meaning | Simple reply |
|---|---|---|
| ¿Tiene una reserva? | Do you have a reservation? | Sí, a nombre de… |
| ¿A nombre de quién? | Under whose name? | A nombre de… |
| ¿Me muestra su pasaporte, por favor? | Can you show me your passport, please? | Sí, aquí tiene. |
| ¿Cuántas noches se queda? | How many nights are you staying? | Dos noches. / Tres noches. |
| La habitación todavía no está lista. | The room is not ready yet. | ¿Puedo dejar las maletas aquí? |
| El desayuno es de siete a diez. | Breakfast is from seven to ten. | Perfecto, gracias. |
Asking about breakfast, Wi-Fi, and hotel basics
After check-in, you may need the Wi-Fi, breakfast details, the elevator, or help finding your room.
| Spanish phrase | English meaning | When to use it |
|---|---|---|
| ¿Cuál es la contraseña del Wi-Fi? | What is the Wi-Fi password? | Use this at reception or in a guesthouse. |
| ¿A qué hora es el desayuno? | What time is breakfast? | Useful if breakfast is included. |
| ¿Dónde sirven el desayuno? | Where do they serve breakfast? | More natural than “Where is breakfast?” |
| ¿Dónde está el ascensor? | Where is the elevator? | Use in hotels or apartment buildings. |
| ¿Dónde está mi habitación? | Where is my room? | Useful if the layout is confusing. |
| ¿Hay aire acondicionado? | Is there air conditioning? | Useful before or after check-in. |
| ¿Hay calefacción? | Is there heating? | Useful in colder places. |
In Spain, elevator is usually ascensor. In some Latin American countries, you may also hear elevador.
Asking for extra things
Use these phrases when you need something simple for your room.
| Spanish phrase | English meaning |
|---|---|
| Necesito una toalla extra. | I need an extra towel. |
| ¿Me puede dar otra toalla, por favor? | Can you give me another towel, please? |
| ¿Me puede dar otra llave, por favor? | Can you give me another key, please? |
| ¿Me puede dar otra tarjeta, por favor? | Can you give me another key card, please? |
| ¿Me puede dar una manta extra? | Can you give me an extra blanket? |
| ¿Me puede dar otra almohada? | Can you give me another pillow? |
| ¿Me puede ayudar con el Wi-Fi? | Can you help me with the Wi-Fi? |
A useful hotel pattern that is polite and easy to reuse. is:
¿Me puede…? — Can you…?
| Spanish phrase | English meaning |
|---|---|
| ¿Me puede ayudar? | Can you help me? |
| ¿Me puede llamar un taxi? | Can you call me a taxi? |
| ¿Me puede dar otra llave? | Can you give me another key? |
If something is not working
If there is a problem in your room, keep the sentence short and clear.
| Spanish phrase | English meaning |
|---|---|
| El aire acondicionado no funciona. | The air conditioning is not working. |
| La calefacción no funciona. | The heating is not working. |
| La ducha no funciona. | The shower is not working. |
| No hay agua caliente. | There is no hot water. |
| La llave no funciona. | The key does not work. |
| La tarjeta no funciona. | The key card does not work. |
| La habitación está muy fría. | The room is very cold. |
| La habitación está muy caliente. | The room is very hot. |
| Hay mucho ruido. | There is a lot of noise. |
| ¿Me puede ayudar, por favor? | Can you help me, please? |
You can add en mi habitación to make the problem clearer.
| Spanish phrase | English meaning |
|---|---|
| La ducha no funciona en mi habitación. | The shower in my room is not working. |
| No hay agua caliente en mi habitación. | There is no hot water in my room. |
| La calefacción no funciona en mi habitación. | The heating in my room is not working. |
Asking to change rooms
You may not need this often, but it is useful if there is noise, no hot water, or a serious problem.
| Spanish phrase | English meaning |
|---|---|
| ¿Hay otra habitación disponible? | Is another room available? |
| ¿Sería posible cambiar de habitación? | Would it be possible to change rooms? |
| La habitación es muy ruidosa. | The room is very noisy. |
| Hay un problema con la habitación. | There is a problem with the room. |
¿Sería posible…? means “Would it be possible…?” It is a polite way to ask for something that may not be guaranteed.
Leaving luggage and checking out
Checkout is usually quick, but these phrases help with payment, luggage, and transport.
| Spanish phrase | English meaning |
|---|---|
| Quisiera hacer el check-out. | I’d like to check out. |
| ¿A qué hora hay que dejar la habitación? | What time do we need to leave the room? |
| ¿Sería posible hacer el check-out más tarde? | Would it be possible to check out later? |
| ¿Puedo pagar con tarjeta? | Can I pay by card? |
| ¿Me puede preparar la cuenta, por favor? | Can you prepare the bill, please? |
| ¿Me puede dar la factura, por favor? | Can you give me the invoice, please? |
| ¿Puedo dejar las maletas aquí unas horas? | Can I leave my bags here for a few hours? |
| ¿Me puede llamar un taxi? | Can you call me a taxi? |
| Muchas gracias por su ayuda. | Thank you very much for your help. |
| Hasta luego. | See you later / Goodbye. |
Cuenta is the general bill. Factura is more like an invoice or official receipt. If you are not sure which one you need, cuenta is usually enough.
Simple hotel patterns you can reuse
You do not need a new sentence for every hotel situation. These patterns cover many common requests.
| Spanish pattern | English meaning | Hotel example | Hotel example meaning |
|---|---|---|---|
| Tengo… | I have… | Tengo una reserva. | I have a reservation. |
| Necesito… | I need… | Necesito una toalla extra. | I need an extra towel. |
| ¿Me puede…? | Can you…? | ¿Me puede ayudar con el Wi-Fi? | Can you help me with the Wi-Fi? |
| ¿Dónde está…? | Where is…? | ¿Dónde está el ascensor? | Where is the elevator? |
| ¿A qué hora…? | What time…? | ¿A qué hora es el desayuno? | What time is breakfast? |
| No funciona… | It is not working… | No funciona la calefacción. | The heating is not working. |
| Hay un problema con… | There is a problem with… | Hay un problema con la habitación. | There is a problem with the room. |
If you remember only one pattern, make it:
¿Me puede ayudar, por favor? — Can you help me, please?
It is polite, simple, and useful in almost any hotel situation.
Quick hotel phrase cheat sheet
If you only memorize five phrases before your trip, start with these.
| Spanish phrase | English meaning |
|---|---|
| Tengo una reserva a nombre de… | I have a reservation under the name… |
| ¿Cuál es la contraseña del Wi-Fi? | What is the Wi-Fi password? |
| ¿A qué hora es el desayuno? | What time is breakfast? |
| No hay agua caliente. | There is no hot water. |
| ¿Puedo dejar las maletas aquí unas horas? | Can I leave my bags here for a few hours? |
Keep practicing the phrases you will actually use
You do not need perfect Spanish to handle a hotel stay. A polite greeting, your reservation name, and a few clear request phrases will usually be enough.
Choose five phrases from this post and practice them out loud before your trip. They will feel much easier when you are standing at the front desk, asking for help with your room, or checking out before your next stop.
